The Case for SERN
This brief outlines the need for the Network and discusses a series of case studies.
A Tale of Two Budgets
This Powerpoint explains the implementation of a 311-based system for performance measurement in Chattanooga, TN. It was presented at the 2007 Government Financial Officers (GFOA) Conference by David Eichenthal, President of the Community Research Council and former CFO for the City of Chattanooga.
National Center for Civic Innovation
The National Center for Civic Innovation is dedicated to helping communities adopt initiatives that improve quality of life and performance of government and nonprofit organizations.
National Civic Review, Spring '08 - Published by the National Center for Civic Innovation, the new Spring issue of the National Civic Review is entitled "
Engaging the Public in Local Government Performance Measurement and Reporting." Articles include:
